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FINRA Arbitration Guide

FINRA Arbitration Exhibit Requirements

FINRA's customer-dispute rules set a pre-hearing exhibit exchange deadline; confirm the current deadline in the rule and the panel's orders. Claimants label exhibits C-1, C-2, C-3 and Respondents label exhibits R-1, R-2, R-3. Documents are exchanged through the FINRA DR Portal.

Key facts at a glance
  • Confirm the pre-hearing exhibit exchange deadline in the applicable FINRA rule and the panel's orders.
  • FINRA Industry Code Rule 13514 imposes the same 20-day exchange requirement for disputes between industry members (broker-dealers and associated persons).
  • Claimants in FINRA arbitration label exhibits C-1, C-2, C-3 (or C-001 for large productions); Respondents label exhibits R-1, R-2, R-3.
  • Documents are exchanged through FINRA's DR Portal (Dispute Resolution Portal), FINRA's online case management system for all arbitration proceedings.
  • FINRA panels routinely exclude exhibits not exchanged by the 20-day deadline; exclusion is more consistently applied than in AAA or JAMS proceedings.
  • FINRA arbitration is specific to securities and brokerage industry disputes; standard brokerage account agreements require FINRA arbitration for investor-broker disputes.
  • The Federal Rules of Evidence do not apply in FINRA arbitration; the panel applies the FINRA Code of Arbitration Procedure and has broad discretion over admissibility.
  • FINRA customer disputes are generally handled in FINRA arbitration; confirm the current FINRA rules and the parties' agreement.
Stamp Your FINRA Arbitration Exhibits

FINRA Exhibit Key Requirements

20-Day Exchange Deadline

Confirm the pre-hearing exhibit exchange deadline in the applicable FINRA rule and the panel's orders. This deadline is strictly enforced.

C/R Prefix Labels

Claimants use C-1, C-2, C-3. Respondents use R-1, R-2, R-3. Zero-padded numbering (C-001) recommended for large securities document productions.

FINRA DR Portal

All exhibits submitted through FINRA's Dispute Resolution Portal. Obtain portal access credentials from the FINRA case administrator at the outset of the proceeding.

Exclusion Risk

Exhibits not exchanged by the 20-day deadline may be excluded entirely. FINRA panels apply this sanction more consistently than AAA or JAMS panels.

The 20-Day Deadline Is Strict — Plan Accordingly

Unlike AAA and JAMS where the arbitrator can adjust exchange deadlines, FINRA Rule 12514's 20-day requirement is a fixed rule in the Code of Arbitration Procedure. Missing this deadline risks exhibit exclusion that can be case-dispositive in securities disputes where documentary evidence—account statements, trade confirmations, emails—is central to the claim. Build your exhibit preparation timeline to complete the exchange well before the deadline as a buffer against last-minute delays.

FINRA Arbitration Exhibit Checklist

  • Identify whether your dispute is governed by the FINRA Customer Code (Rule 12000 series) or Industry Code (Rule 13000 series)
  • Mark the 20-day exchange deadline on your calendar immediately after the hearing date is scheduled
  • Assign Claimant (C-1, C-2, C-3) or Respondent (R-1, R-2, R-3) labels to each exhibit
  • Use zero-padded numbering (C-001) if your exhibit count exceeds 9 documents—common in securities cases with account statements and trade confirmations
  • Obtain FINRA DR Portal access credentials from the FINRA case administrator
  • Prepare a formal exhibit list with label, description, date, and page count for each exhibit
  • Exchange exhibit copies and the exhibit list by the deadline and method set in the FINRA rules and the panel's orders.
  • Plan to complete exchange 22-25 days before the hearing to build in a buffer for any last-minute complications
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Before you file

ExhibitPrep formats documents. It does not provide legal advice, submit filings, or determine whether evidence is admissible or a filing meets court requirements.

Some guidance has not been verified against current official sources. A citation supports only its stated claim and scope. Compare the finished PDF with current court instructions and orders in your case. Follow the filing review checklist.

Frequently Asked Questions

What is the FINRA exhibit exchange deadline under Rule 12514?

FINRA arbitration rules require parties to exchange exhibits before the hearing; confirm the current deadline in the applicable rule and the panel's orders. This is one of the strictest exchange deadlines in arbitration practice—stricter than AAA's 5-business-day default and JAMS's 14-calendar-day default. FINRA arbitration panels routinely exclude exhibits that were not exchanged by the 20-day deadline, and FINRA's Office of Dispute Resolution does not routinely grant extensions. The same 20-day requirement applies to industry disputes under FINRA Industry Code Rule 13514.

How are exhibits labeled in FINRA arbitration?

In FINRA arbitration, Claimants label their exhibits C-1, C-2, C-3 and Respondents label their exhibits R-1, R-2, R-3. For large document productions common in securities disputes—account statements, trade confirmations, correspondence—zero-padded numbering (C-001, C-002) is recommended so files sort correctly in the FINRA DR Portal and in the arbitration panel's exhibit set. If multiple claimants or respondents are present, the panel may direct a coordinated numbering convention at the preliminary hearing.

What happens if a party fails to exchange exhibits by the FINRA 20-day deadline?

If a party fails to exchange exhibits by the FINRA Rule 12514 20-day deadline, the arbitration panel may exclude those exhibits from the hearing entirely. Exclusion is the most common sanction and is routinely applied by FINRA panels. A party seeking to introduce a late exhibit should expect to need the panel's permission; the panel has discretion to grant or deny it. Because FINRA cases often turn on documentary evidence such as account statements and trade confirmations, exhibit exclusion can be case-dispositive. Build your exhibit preparation timeline to finish the exchange well before the deadline as a buffer.

What is the FINRA DR Portal and how are exhibits submitted?

FINRA's DR Portal (Dispute Resolution Portal) is FINRA's online case management system for all arbitration and mediation proceedings. Parties submit exhibits, briefs, and other case documents through the DR Portal. Documents are uploaded in PDF format and are shared with the panel and all parties. For hearing purposes, parties should also provide physical or electronic exhibit sets as directed by the panel. Confirm submission format requirements with the FINRA case administrator at the outset of the proceeding, as practices may vary by hearing location and panel preference.

What types of disputes does FINRA arbitration cover?

FINRA arbitration is specific to disputes arising from securities and brokerage industry relationships. FINRA publishes a separate arbitration code for disputes between investors and broker-dealers or associated persons; confirm which code applies to your matter. FINRA publishes a separate arbitration code for disputes between industry members; confirm which code applies to your matter. Standard brokerage account agreements require customers to resolve disputes through FINRA arbitration, making it the primary dispute resolution forum for retail securities claims in the United States.

How does FINRA arbitration compare to AAA and JAMS for exhibit requirements?

FINRA, AAA and JAMS each set their own exhibit-exchange deadlines, so confirm the current rule and any scheduling order for your forum. All three forums use the Claimant (C-1) and Respondent (R-1) prefix convention. FINRA is unique in that its exclusion sanction for late exchange is more consistently applied than in AAA or JAMS proceedings. FINRA also uses its own DR Portal rather than AAA's AMP platform or JAMS's proprietary portal. FINRA's scope is narrow—securities industry disputes only—while AAA and JAMS handle commercial disputes across all industries.

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